One member record
Master data, dues, attendance and correspondence hang off a single record. What changes, changes everywhere.

Several organisations ran every process separately. Today they share technology and workflows and still appear independently to the outside world.
Similar plans?Client
Association group
In the system
Master data, dues, attendance and correspondence hang off a single record. What changes, changes everywhere.

Dues are calculated, invoices produced and payments matched through the direct bank feed. Open items are visible.

Registration, attendee list, billing and travel expenses hang off the member instead of a form service.

Every member sees their own open invoices, their registrations and the next event. The same interface ships as an app on the App Store and Google Play. The shell wraps only the portal, not the internal administration.

Each organisation has its own letterhead, number ranges and invoices. A recipient only ever sees their own organisation. The technology underneath is shared.
What changed
What happens next